Over the years I have gathered multiple certificates and finished online trainings and courses to improve my knowledge and skills.
Hi, my name is
Mark Poos.
Welcome to this website introducing me. Here you can find information about my professional life. Please feel free to contact me through these buttons below.
With experience and professional trainings I have attained the following
Skills
Professionalism
In working for my employers I have always been a professional, reliable and pro-active employee.
Conversational skills
With trainings and years of experience I have developed great conversational skills.
Detailed and effective
In my 15 years experience in different fields I learned to work both detailed and effective.
Organisational skills
As Team Manager I learned to prioritise, plan and organize both my work and the work of my team.
Management skills
As Team Manager I learned to motivate my team members and get them to do what they do best.
Product management skills
Most recently I have added Product Management Skills to my portfolio by completing online trainings.
About Me
I have been exceeding customers’ and employer’s expectations since 2010
In multiple roles I have been able to serve my customers’ needs and help my team and employers become more professional and efficient.
15 +
Years of experience
Succeeded
In multiple roles
All
Employers satisfied
My Experience
In my 15 years of working experience I have done work for these companies and more.
Apple
-Support Advisor
-Senior Advisor
-Team Manager
(2016 – 2023)
Van der Valk
-Hospitality
(2009 – 2010
Simplicate
-Senior Support Consultant
(2023 – current)
Young
-Hospitality
-Event lead
(2009 – 2016)
Certificates
My recent certificates
Agile
Product Management
Product Management:
An Introduction to Product Management
Python Programming
Testimonials
What other people say about me:
“Mark heeft als Team Manager een duidelijke visie laten zien, waarbij de
tevredenheid van zijn werknemers centraal stond, zodat hij in staat was door effectieve coaching uitstekende resultaten te behalen en daarnaast ook het maximale uit zijn medewerkers kon halen door hen te
ontwikkelen & te motiveren.”
Client Service Manager – Transcom Groningen